ACCESSIBILTY

Our Commitment

Axe & Sledge Supplements is committed to providing an accessible and inclusive digital experience for all customers, including individuals with disabilities.

We continually work to improve the accessibility and usability of our website and digital services and strive to provide customers with equal access to our products, information, features, and services.

Accessibility Standards

Axe & Sledge Supplements strives to make axeandsledge.com conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C).

Our accessibility efforts may include improving:

  • keyboard navigation;

  • screen-reader compatibility;

  • alternative text for meaningful images;

  • color contrast and readability;

  • page structure and headings;

  • forms, labels, instructions, and error messages;

  • focus indicators and navigation;

  • text resizing and zoom functionality;

  • captions and other alternatives for multimedia content; and

  • accessibility across desktop, tablet, and mobile devices.

Accessibility is an ongoing effort, and we continue to evaluate and improve our website as technologies, standards, content, and our services evolve.

Accessibility Tools

Axeandsledge.com currently provides the UserWay Website Accessibility Widget as an additional accessibility resource for website visitors.

The accessibility menu may be opened by selecting the accessibility icon displayed on the website. Certain keyboard controls may also be available depending on your browser, device, and assistive technology.

The UserWay accessibility tools are intended to supplement our broader accessibility efforts. The availability of an accessibility widget does not replace our efforts to improve the accessibility of the underlying website, content, and functionality.

Testing and Ongoing Improvements

We periodically evaluate the accessibility of axeandsledge.com using a combination of accessibility tools, automated testing, internal review, user feedback, and other appropriate accessibility practices.

We may also use UserWay accessibility scanning tools as part of our ongoing review process.

Automated testing is one component of accessibility evaluation and may not identify every accessibility issue. We therefore continue to review and remediate accessibility barriers as they are identified.

Despite our efforts, some content, features, or functionality may not yet fully meet every applicable accessibility guideline. We are committed to continuing to identify and improve these areas where reasonably possible.

Third-Party Content and Services

Our website may contain or integrate content, applications, features, or services provided by third parties.

These may include payment providers, videos, social media platforms, customer reviews, customer-support tools, marketing services, order tracking, returns platforms, and other third-party technologies.

Although Axe & Sledge encourages its third-party providers to provide accessible experiences, we may not control all aspects of third-party content or services.

If you encounter an accessibility issue involving a third-party feature available through our website, please contact us so that we can review the issue and, where reasonably possible, assist you or work with the applicable provider.

Need Assistance?

If you experience difficulty accessing any part of axeandsledge.com, completing a purchase, accessing product information, or using any of our online services, please contact our Customer Support team.

We will make reasonable efforts to provide the information, product information, service, or assistance you need through an accessible alternative method where appropriate.

Accessibility Feedback

We welcome feedback regarding the accessibility of our website.

If you encounter an accessibility barrier, have difficulty using a feature of our website, or have suggestions for improving accessibility, please contact us.

When reporting an accessibility issue, it may be helpful to provide:

  • the webpage or feature where you experienced difficulty;

  • a brief description of the issue;

  • the browser or device you were using; and

  • the assistive technology you were using, if applicable.

Providing this information is optional but may help us investigate and address the issue more effectively.

Contact Us

For accessibility assistance or to report an accessibility issue, please contact:

Axe & Sledge Supplements
365 Plum Industrial Court
Pittsburgh, PA 15239

Email: info@axeandsledge.com

Updates to This Statement

We may update this Accessibility Statement periodically to reflect changes to our website, accessibility practices, technology, standards, or legal requirements.

When changes are made, we will update the date at the top of this statement.